Skip to content
jili696 Mobile / Casino
YOUR DATA RIGHTS

jili696 Privacy Policy: What We Collect and Why

This page explains exactly what personal data jili696 collects when you open an account, fund your wallet through GCash, Maya or InstaPay, and access the lobby — and what you can do with that data. Availability of our services depends on local law and eligible regions in the Philippines.

  • Account data transparency
  • GCash & Maya wallet context
  • Your right to review records
  • Clear contact path for data questions
POLICY POSTURE

How We Handle Your Personal Information

When you register an account, we collect the details you provide directly — your name, contact information, and the credentials you set. Each time you complete a deposit or withdrawal through GCash, Maya, GrabPay, InstaPay, PESONet or Bank Transfer, a transaction record is written to your account history. We retain this record to maintain accurate wallet balances and to respond to any dispute you raise about a transfer. We do not sell your personal information to third parties. Data is held on systems consistent with standard digital security practice, and access within our team is limited to roles that require it to operate your account or support request. Cookies placed when you browse the lobby are used for session continuity and to remember your login state — not to build advertising profiles sold elsewhere. If you use a mobile device to access your account, the browser or app session data follows the same retention rules as a desktop session. For Philippines users, the scope of what we collect and retain is governed by applicable local law; where that law grants you specific rights over your data, those rights apply to your jili696 account.

  • GCash

    Transaction references from GCash deposits are stored in your wallet history and used only for reconciliation and dispute resolution.

  • Maya

    Maya transfer records follow the same retention rules as other payment rails — kept for account accuracy, not shared with advertisers.

  • InstaPay

    InstaPay rail transactions are logged with timestamps. You can see these in your account transaction history after login.

  • PESONet & Bank Transfer

    Batch-window transfers via PESONet and standard bank transfer are recorded with their processing reference numbers in your account dashboard.

POLICY COVERAGE

What This Policy Covers and What It Does Not

This privacy policy applies specifically to data collected and processed by jili696 when you use our account, wallet and lobby services. It does not extend to third-party websites linked from our pages, payment processors operating their own platforms, or game studios whose software runs inside our lobby. Each of those parties operates under its own data terms.

  • Account Access

    Data collected when you log in, update your profile, or verify your account falls fully under this policy. This includes your credentials, device session tokens and any identity documents submitted through our account verification flow.

  • Wallet Transactions

    Deposit and withdrawal records processed through our platform — whether via GCash, Maya, GrabPay, InstaPay or Bank Transfer — are covered here. The payment processor's own privacy terms apply on their side of the transfer.

  • Lobby and Game Activity

    Your game session history within the jili696 lobby is stored under your account and governed by this policy. Game studios such as Habanero, Pragmatic Play, Joker and PlayStar process session data according to their own terms.

  • Third-Party Services

    Links to external sites, social platforms or payment apps you open separately from our platform are outside the scope of this policy. We do not control what those services collect once you leave the jili696 environment.

ACCOUNT RECORD ACTIONS

Practical Steps You Can Take Under This Policy

You have concrete actions available to you regarding your personal data. Your transaction history — including every GCash, Maya and InstaPay transfer — is visible after you log in by opening the wallet section and selecting the history tab. If any account detail is incorrect, go to the profile section and update it directly using the fields provided there; for changes that require identity verification, follow the instructions shown on that screen. If you want to raise a question about what data we hold, use the support channel listed in the contact section of this page — we will respond through the same channel. You can also request that we review the data held against your account. We process those requests in line with applicable local law. Where local law gives you the right to restrict or object to processing, that right applies here and you can assert it by contacting our support team directly.

  • Review Your Records

    Log in, open the wallet section and check the transaction history tab. Every deposit and withdrawal reference — including InstaPay and PESONet batch records — is listed there with timestamps.

  • Correct Account Details

    Profile corrections are made from the account settings screen. Fields for name, contact details and login credentials are editable there. Steps that require identity verification are shown inline.

  • Raise a Data Question

    Send your question through the support contact path on this page. State clearly which account and which data point you are asking about. We will respond via the same channel.

  • Request a Data Review

    If you want us to review all data held against your account, contact our support team. We handle these requests according to applicable Philippines data law and will confirm the outcome to you in writing.

PRIVACY CONTACT PATHS

How to Reach Us About This Policy

If your question is specifically about how your personal data is handled — what we hold, how long we keep it, or how to request a correction or review — use the contact paths below. For account wallet issues or transaction disputes, the same support team can direct your question to the right place.

  • Live Chat Support

    Open the live chat widget from any page inside your logged-in account. Describe your data question clearly and include your registered contact detail so we can verify your identity before discussing account records.

  • Email Contact

    Send a written data request to our support email address shown in your account dashboard after login. Include your account reference number and a description of the specific data you are asking about.

  • Account Dashboard

    The current state of your wallet history, profile data and transaction records is shown in your account dashboard after login. Check there first before raising a formal data question — your records are visible without a separate request.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Our approach to your data is built around account accuracy, access control and clear retention rules. We do not monetise personal data, and we do not share transaction records from GCash, Maya or Bank Transfer sessions with advertising networks. Access to account data within our team follows a need-to-operate principle — staff and systems only reach data relevant to the task at hand.

  • Cookie Use

    Cookies on jili696 are used for session state and login continuity. We do not use cookies to build cross-site advertising profiles. You can review and manage cookie settings through your browser; clearing them will end your current session.

  • Account Security

    Login credentials are stored in hashed form. We do not store your GCash PIN, Maya password or bank login details. If you notice unauthorised activity on your account, contact support immediately using the live chat path shown after login.

  • Data Retention

    Transaction records are kept for as long as required by applicable local law and our own reconciliation needs. When a retention period ends, records are deleted or anonymised. You can ask about the retention period for a specific record type through our support contact.

  • Policy Updates

    When this policy changes in a material way, we will note the update on this page. The current version is always the one shown here. If you have a question about a change, reach out through the contact path in your account dashboard.

POLICY FAQ

Common Questions About Your Data at jili696

These are the questions we receive most often about personal data, account records and your rights under this policy. If your question is not here, use the live chat or email contact path listed in the support section above.

What personal data does jili696 collect when I open an account?

We collect the name, contact details and credentials you provide during registration, plus the identity documents submitted during account verification. Once your account is active, session data and transaction records are added as you use the wallet and lobby.

Can I see all the transactions linked to my account?

Yes. Log in and open the wallet section, then select the transaction history tab. Every deposit and withdrawal — including GCash, Maya, InstaPay and PESONet records — is listed there with dates and reference numbers. No separate request is needed.

Does jili696 share my data with game studios like Pragmatic Play or Habanero?

Game studios receive session data needed to run the game — stake amounts and game outcomes. They do not receive your payment method details, bank information or personal contact records. Each studio operates under its own data terms for that session data.

How do I correct incorrect information on my account?

Open account settings after logging in and edit the relevant field directly. If the correction requires identity verification — for example, a name change — follow the steps shown on that screen. For corrections our system does not allow self-service, contact support via live chat.

How long does jili696 keep my transaction records?

Retention periods follow applicable local law and our reconciliation requirements. We keep transaction records for as long as those requirements demand, then delete or anonymise them. Contact our support team if you want to know the retention period for a specific record.

What do I do if I think my account data has been accessed without my permission?

Contact us immediately through the live chat widget in your logged-in account or via the support email shown in your dashboard. State the account reference and describe what you noticed. We will review the access logs and respond to you directly through the same channel.